Garage Door FAQs

At BW Garage Door we strive to be a resource for our local Athens, GA community. We hire top professionals that are trained and certified in the latest garage door repair and installation techniques. Serving your home or business is a privilege and we don't take that for granted. We consider it an honor to be your local source for all your garage door needs in Athens, GA and surrounding communities.

Below are a handful of our most frequent FAQ's. If you are having a garage door issue or looking to replace your current garage door don't hesitate to give us a call at (706) 201-6575.


A: Garage doors are built to last, but some parts do occasionally wear out or become damaged. If you are reasonably handy and follow the detailed instructions in your installation manual, you can do some repairs yourself. Some of the parts that may require repair include rollers, bottom seal, hinges, lift handles, windows and window inserts. However, we strongly recommend that replacing springs, door sections, tracks and operators be handled by a garage door professional. At BW Garage Doors our technicians are trained to assess the issue and resolve your issue efficiently and safely. We encourage you to give us a call to assess the issue with your garage door.

Q: Should I hire a professional to install a new garage door?

A: Garage doors are the largest moving objects in your home and business. Installation of garage doors is highly technical. Springs can be particularly dangerous proper installation is critical to the performance of your door and the safety of those who use it. BW Garage Doors professional technicians can typically install a door in only a few hours and are careful to make sure all safety requirements are met. A professional installation will save you time and guarantee that your door performs safely and effectively for the long-term.

Q: What measurements do I need for a new door?

• Width of the opening from jamb to jamb
• Height of the opening from the floor to the bottom of the header
• Headroom from the top of the opening to the ceiling or first obstruction

If you are unfamiliar about any of the terms just mentioned it is best to hire a professional garage door installer. Our professional team of garage door installation experts will measure the door to make sure any door you want to install fits and works properly.

Q: How much does a new garage door cost?

A: Garage door pricing will vary according to size, strength, level of customized design, insulation value, etc. Our experienced sales staff is trained to provide you with the information you need to find the right door for your home. Give us a call today to get a FREE estimate on getting a new garage door installed.

Q: My garage door makes a lot of noise. Should I be concerned?

A: In most cases the squeaky noise is caused when older spring coils rub against one another. This isn't a safety concern and can be corrected with a spray on lubricant or by running a thin bead of motor oil across the top of each spring. If that doesn’t get rid of the noise, then it is best to error on the side of caution and call our service department for service and adjustment of your door.

Q: Can I use my existing garage door opener on a new garage door?

Yes, however, the opener must meet certain reversing requirements in order to prevent entrapment. Opener codes are dictated by State and Federal guidelines (UL-325). Existing machines are checked first by the serial number and manufacturer name, then by proper installation and finally by condition. If a compliant machine does not work properly or a machine is not in compliance, our installing technician will tag the machine and notify you of the reason for the tag.

Q: How do I know if my existing garage door is properly balanced?

There are several tests you can perform to tell if your door is balanced:
• You should be able to raise your door halfway and the door should stay in place when you stop
• When the door comes down, it lowers in a controlled manner and doesn't slam
• When the door goes up, it is at a controlled pace
• The bottom of the door should align with the bottom of the header when the door is in a raised position

At BW Garage Doors we take great pride in offering affordable and reliable garage door repair and garage door installation services in Athens, GA and surrounding areas. If you did not find the answer to a question you are looking for don’t hesitate to give us a call directly at (706) 201-6575. We look forward to helping you on your next garage door repair or installation service.

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